Capes (“we,” “us,” or “our”) is committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform (“Platform” or “Services”), especially in connection with Google integrations including Google Sign-In, Google Calendar, and Google Meet.

We are dedicated to complying with the Google API Services User Data Policy, including its Limited Use requirements.

1. Information We Collect

When you use Capes, we may collect the following types of information:

Direct Personal Information

  • Name: To personalize your experience.
  • Email: For communication and account management.
  • Profile photo: To personalize your account dashboard.

Google Account Data

Accessed only with your explicit OAuth consent.

  • Calendar: To manage events created via Capes.
  • Meet: To generate unique video conferencing links.

Important Note on Google Data

We do not access your emails, Drive files, or contacts unless explicitly requested for a feature. Our use adheres strictly to the Google API Services User Data Policy.

2. How We Use Your Information

Service Delivery

Setting up meetings, managing your dashboard, and authenticating your account.

Improvements

Analyzing usage patterns to build better features and fix platform issues.

Communication

Sending service alerts, security updates, and responding to support queries.

Limited Use Disclosure

Capes will not transfer Google data to others unless necessary to provide services, comply with law, or as part of a merger. We do not use this data for advertising.

3. Sharing and Disclosure

We do not sell or trade your data. Sharing only happens with:

  • Trusted service providers (AWS, GCP)
  • Legal authorities when required by law
  • Strategic business transfers (Mergers)
  • With your explicit affirmative consent

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access or disclosure.

Encryption

TLS/SSL & At-Rest

Access Control

Role-Based

Secure Storage

Salted Hashing

Regular Audits

Security Reviews

5. Data Retention

We retain data as long as your account is active. Upon deletion request, personal data is removed within 90 days, unless legally required otherwise. You can disconnect Google account access at any time via your Google Settings.

6. Your Rights & Choices

  • Access & Update
    Edit your profile anytime in settings.

  • Data Export
    Request a copy of your stored data via email.

  • Revocation
    Revoke Google API permissions immediately.

  • Deletion
    Completely remove your account and linked data.

7. Meta Platform Data (WhatsApp & Facebook)

Capes may integrate with Meta platforms including WhatsApp Business Platform and Facebook services to enable communication, automation, and customer engagement features within the Capes platform.

When these integrations are enabled, Capes may access certain data from Meta platforms strictly for the purpose of providing the requested services.

Types of Meta Data Accessed

  • WhatsApp message metadata
  • Business account identifiers
  • Customer communication records
  • Message delivery status

Purpose of Use

  • Enabling automated messaging workflows
  • Customer support interactions
  • Scheduling and notifications
  • Business communication analytics

Meta Platform Compliance

Capes complies with the Meta Platform Terms, Meta Developer Policies, and WhatsApp Business Platform policies. Data obtained through Meta integrations is used solely to provide services requested by the user and is not sold, rented, or used for advertising purposes.

Users can disconnect their Meta integrations at any time through their account settings or by contacting our support team.

8. Data Deletion Requests

Users may request deletion of their data associated with Meta platforms (including WhatsApp and Facebook integrations) at any time.

To request deletion, please contact us at help@capes.app. Upon verification, we will remove all associated data within 90 days, unless retention is required for legal or compliance purposes.

9. Prohibited Uses

Strictly Forbidden:

  • Money Laundering & Mule Transactions
  • High-Risk / Predatory Lending
  • Pyramid & MLM Schemes
  • Unregulated Financial Advice
  • Explicit / Adult Content Distribution
  • Political / Religious Incitement

10. Contact Us

Questions or Concerns?

Our support team is here to help clarify any part of this policy.

help@capes.app

Bengaluru, Karnataka, India