This Refund & Cancellation Policy explains how refunds and cancellations are handled for purchases made through creator pages on the Capes platform.

Capes is a technology platform that allows creators to share links, products, and services. Capes does not process payments or participate in financial transactions between buyers and creators.

1. Payments Are Handled by Creators

All payments made through links shared on Capes are processed directly between the buyer and the creator using third-party payment providers.

• No Storage

• No payment info stored.

• No Management

• No payment processing.

• No Issuance

• No refunds by Capes.

2. Refund Requests

Refund requests must be made directly to the creator from whom the product or service was purchased.

Each creator is responsible for defining their own refund policies, including eligibility, timelines, and conditions for refunds.

3. Cancellations

Cancellation policies are determined solely by the creator. Buyers should review the creator’s cancellation policy before making a purchase.

To cancel an order, you must contact the creator directly using the contact details provided on their creator page.

4. Disputes

Any disputes regarding refunds, cancellations, product delivery, or service quality must be resolved directly between the buyer and the creator. Capes does not mediate or resolve financial disputes between users.

5. Reporting Misuse

If you believe a creator is using Capes for fraudulent or misleading activities, you may report the issue to us. While we do not handle refunds, we may review accounts that violate our platform policies.

6. Contact Us

Questions regarding this policy?

help@capes.app
Bengaluru, Karnataka, India